Blog Posts About Twitter

In Online Marketing, Mind the Time

By Ava Naves, Principal

Mime performer

“Frequently update your company’s Facebook Page.”

“Consistently upload quality videos to your YouTube Channel.”

“Write one ‘can’t miss’ blog post per week, optimized for search visibility, obviously!”

“Publish ‘x’ number of tweets every day.”

“Review your latest analytics reports every month… and don’t even think of  letting your presence on Pinterest and LinkedIn fall by the wayside.”

STOP! THINK! How many hours have you retained from your agency, or how many hours is your in-house team actually able to devote to implementing your online marketing strategy and accomplishing these tasks? You wouldn’t have an architect draw plans for a house without first assessing your financial resources. In this case, you need to also consider other resources — namely time and skill. Yet, since I founded The Online Strategy House in 2009, there have been so many times when I have chatted with clients and found out that at some point in the past they had a strategy that was just out of reach.

A competent digital marketing professional will identify the tactics that will have the most impact on your digital goals, based on the hours at your disposal. If working with your in-house team, the consultancy or agency must also weigh the skill set that your human resources bring to the campaign.


That is why I always kickstart projects with The Online Strategy House’s new clients by embarking on Discovery Sessions. Among other objectives, our Discovery Sessions enable us to understand our clients’ “bandwidth reality” so that we can develop their strategies based on their assets. This is not the time for clients to be boastful or to have strong egos. If your agency asks you how much time your staff will have to devote to the implementation of your digital marketing plan, then be frank and realistic. If you hire us, or another agency, on a retainer basis, then both parties must be mindful of the number hours available per month for your account.

As a client, ask the hard questions if need be: what areas should be the priority? You may even look at question on a more granular level. For example, when optimizing YouTube videos for enhanced search visibility, what’s most important if there isn’t enough time to get everything done at once? Should your staff first optimize the titles, descriptions and tags? Or should they invest their time in transcribing your videos so that they can upload the closed captioning?

Likewise, before you’re seduced by the latest online marketing “shiny toy”, have your agency explain the impact that it will potentially have in achieving the goals set out by the strategy. This is especially applicable to social media, where it seems that a new platform is launched every month.

As my father says, “tempus irreparabile fugit” (Latin for “time irretrievably flees”). So use your company’s or agency’s time wisely. Focus on what matters and on what is realistic.


A Year From Now, You Will Wish You Had Started Today

By Ava Naves, Principal

It was shortly before 6:00 am here in Vancouver. As I settled in my office for my morning reading on all-things online marketing, I came across this blog post by Seth Godin that I read a few years ago, and which stands true. Its last paragraph:

“We’re going to spend our entire future living in tomorrow—investing now, when it’s difficult, is the single best moment.”

That sentiment isn’t new. We’ve been encouraged countless times to “get on with it”, to not delay to tomorrow what can be done today. A while back I came across a quote in the same vein that has become one of my favourites:

“A year from now you will wish you had started today.”  — Karen Lamb

You and I know so well that this applies to many areas of our lives: finances (“start saving now”), fitness (“get to the gym if only for 30 minutes”), diet, and so on.

It also applies to the creation and application of digital marketing campaigns.

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Influence is More Than Klout-Deep

By Ava Naves, Principal


I’ve been in a blogging slumber for months, but some recent experiences with Klout and Twitalyzer, combined with Veronica Heringer’s own good post about Klout, caused me to put my fingers to the keyboard.

Veronica expanded on her thoughts regarding, well, how much clout one should give to Klout’s numbers as a measure of our individual influence on Twitter.

Here’s my take on it: services like Klout and Twitalyzer can be a good accessory in helping marketers to identify potential influencers in a specific realm, but at the end of the day, there’s no substitute for common sense and actually reading an account’s Twitter stream to detect if that person’s (or company’s) updates are valuable.

Why do I say this? Because, yesterday I noticed that a specific Twitter user who, in my books is a spammer (with the best of intentions), ranked very well on Klout. Other than this individual’s malpractices on Twitter, I don’t have anything against this person. What makes it even more difficult to swallow it is that we have met before. I enjoyed our interactions, and would have sincerely thought that this person would think twice before sending me a Direct Message that was clearly promotional, about a topic that I have no interest in.

That Twitter stream – once personal and engaging – is now littered with links upon links that regurgitate headlines, in a fashion that is only employed by less-than-reputable accounts.

As I was saying… as a marketer, I might think that this account is a key influencer in my geographical area were I to solely rely on Twitalyzer and Klout. But, as my parents used to tell me as a kid: “Tell me who you walk with, and I’ll tell you who you are”. Regardless of their score, I’d sure as hell not want to associate myself, nor my clients, with that Twitter user.